#IDEAcon 2020 has ended

Monday, February 24 • 3:00pm - 4:00pm
Micro-Credentialing: Students Supporting Help Desks

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The District 219 Tech Leader Program was established in 2010 and is not only in place to inspire, grow, and educate high school students who have an interest or penchant to learn more about the inner workings of computers but help them gain experience and knowledge with online tools that will propel them through college and beyond. Our mission to ensure the best possible computer experience for each student and teacher demonstrates the real world importance of excellent customer service and technology training. The goal at the end of the program is that the Tech Leaders are able to teach, communicate, coach, and tutor peers and teaching staff. To facilitate their growth and support post-secondary experiences, we established a three tiered micro-credentialing system. In addition to helping the Tech Leaders improve their skills, the tiered approach allows the students to take control of their own learning, accessing materials and self assessments via a Google classroom at their own pace. The micro-credentials are earned by demonstrating competency on well defined performance based tasks. The micro-credentials serve not only to demonstrate their growth while in the program at District 219, but are valuable in showing potential future employers documented skills and knowledge and can be displayed on sites such as Linkedin. We will share our journey and the resources we have developed to implement this program. We will also facilitate a discussion on how this program may grow and answer questions about how to implement a similar system in your District.

avatar for Phil Lacey

Phil Lacey

NTHS 219

avatar for Abraham Sihweil

Abraham Sihweil

Student Technology & Application Support Specialist, Niles North High School
I started working at Niles North in 1997 as a Science Lab Assistant. With a B.S. in Biology, one with think my adventures in science would continue. But, having the great fortune to work in the Niles Township District, I not only expanded my Education with a M.S. in Teaching... Read More →

Monday February 24, 2020 3:00pm - 4:00pm
Nirvana A (Google)